Dec 5, 2016 | News & Events
Vokèra is delighted to announce it has revitalised its branding and will be rolling out the new style over the coming months. The new logo and brand message ensures a consistent message is portrayed across Vokèra’s product portfolio and underlines its relationship to parent company, Riello.
“Vokèra is a leading boiler manufacturer within the UK and Ireland but few people are aware that we are also part of the larger Riello Group,” comments Neil Mattock, Marketing Director at Vokèra. “Riello is a renowned global brand in the HVAC sector. Combining the heritage of Vokèra and Riello creates a stronger presence and reinforces the Vokèra commitment to product quality and reliability”.
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Oct 17, 2016 | News & Events
Up until now, five-year-old Molly’s family have been living in a house that has simply does not meet her needs. Molly, who has learning disabilities, needed a home that could allow her and her family to carry out everyday activities such as washing, staying warm and moving about. Vokèra was more than happy to get involved in a complete refurbishment headed by Ecotechnicians Co-operative, working fast to install a new Unica i32 combi boiler and BeSMART thermostat control system.
Molly’s mum, Tina Roberts, was determined to fully adapt their home to give Molly the best possible chance at independence, which meant that the property required quite a substantial amount of conversion. The existing boiler was removed before volunteer tradesmen checked and re-routed the gas supply to ensure the new boiler and fixings worked effectively. A vertical flue was installed to guarantee proper functionality and allow condensation to flow out from the roof of the house.
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Sep 12, 2016 | News & Events
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The Vokèra Affinity loyalty and reward programme is celebrating its 10th anniversary this year. Launched in 2006, Vokèra Affinity has been specifically designed for professional installers to make their working lives easier and enable them to offer their homeowner customers the very best service.
By signing-up for the scheme, installers have access to exclusive benefits that will make the job of installing a new boiler much easier. They can register a Vokèra boiler for warranty, register for their Affinity points and Vokèra will also notify and pay the Gas Safe Register fee on their behalf in one single registration via the Vokèra App.
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Mar 1, 2016 | News & Events
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BeSMART – The smarter way to control home heating
Vokèra is delighted to launch the new BeSMART Wi-Fi enabled thermostat, an easy to install, internet connected device, specifically designed for heating control. This smart thermostat allows homeowners to change and adapt their heating systems at their convenience through the BeSMART App. Easy to set up and install, the new control package is intuitive to use and is compatible with the Vokèra technology as well as systems from the vast majority of major heating brands.
“The BeSMART thermostat is going to revolutionise heating control for homeowners and installers,” comments Neil Mattock, Marketing Director at Vokèra. “People will have more control over their heating than ever before – they can programme individual settings, manage different zones and even control the system remotely. Installers will be able to apply BeSMART to deliver these benefits across a huge number of new and retrofit projects. The future of the home is all about connected systems and we are proud to be at the forefront of this transformation.
Installing BeSMART is especially quick and simple, when replacing an old thermostat. No additional wiring is required. BeSMART has been designed to specifically complement the Vokèra boiler range but it will also work with the majority of residential boilers with ON/OFF control, making it an ideal replacement for old thermostats.
The smart thermostat can be set-up for single or multi-zone control, with an impressive eight zone maximum and they can also be connected to Vokèra boilers with OpenTherm to allow interaction with weather conditions; meaning on milder days, they will automatically adjust to the ambient temperature. Homeowners can also programme up to three comfort levels to suit their needs and save energy and money. The App is available on both iOS and Android and works on a smartphone, tablet or desktop computer via an internet browser. Users can adjust the temperature, programme in settings and even check the boiler operating conditions, providing new levels of control over a heating system.
BeSMART achieves up to Class VIII control under ErP (+5% in space heating efficiency) when combined with an OpenTherm compatible Vokèra boiler. Using BeSMART, installers will have access to a protected technical menu that gives them power to adjust the boiler parameters and, depending on the setup, end-users can have an online connection to Vokèra’s service centre, which will flag up problems straight away.
For more information about BeSMART, visit www.vokera.co.uk/besmart or follow Vokèra on: Facebook | Twitter | LinkedIn.
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Feb 12, 2016 | News & Events
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Vokèra is delighted to announce its training facilities in London Colney, Glasgow and Bradford have been awarded the status of Approved Training Centres (ATC) by the Chartered Institute of Plumbing & Heating Engineering (CIPHE).
“This is a great achievement for Vokèra and acknowledgment of the hard work we put into our training programmes,” comments Neil Mattock, Marketing Director and Head of Training at Vokèra. “The company has always put a great emphasis on training and we are constantly adding new courses to fulfil the needs of installers. We have recently introduced a Controls Course and New Entrants Course, which have proved to be extremely popular. As an Industrial Associate, Vokèra has been working with the CIPHE for many years and having our training centres approved by the Institute cements our relationship and commitment to training.”
Terry Stephenson the National President of the CIPHE says, “We are thrilled to have Vokèra join our list of Approved Training Centres. Training new and existing installers is vital and Vokèra has demonstrated a clear commitment to the industry through its courses and college programme.”
Founded in 1906, the Chartered Institute of Plumbing and Heating Engineering (CIPHE) is the professional body for the UK plumbing and heating industry. Membership is made up of individuals from a wide range of backgrounds such as consultants, specifiers, designers, public health engineers, lecturers, trainers, trainees and practitioners. The CIPHE has a membership of around 7,200 including approximately 170 manufacturers and distributors, which support its work as Industrial Associates. Whilst the majority of members live in the UK, some 800 are resident in Hong Kong and a further 300 are resident in over 30 other countries.
Vokèra offers a range of courses covering various topics including a Controls Course that helps installers understand the principles of combustion, the fundamentals of how controls technology can work in conjunction with a boiler and how to incorporate them into existing and new heating systems. The New Entrants Course is aimed at newly qualified gas engineers who want to improve their knowledge of how to incorporate a gas appliance into a heating system. Vokèra also provides training on high efficiency products, fault finding and renewables. Tailored and individual course are also available along with certificated courses.
To register for the course email [email protected] or telephone 01727 744 002. For news and updates, visit www.vokera.co.uk or follow Vokèra on: Facebook | Twitter | LinkedIn
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Jan 29, 2016 | News & Events
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Vokèra, an industry leader in quality home heating devices, is thrilled to have been nominated in both the Collaboration of the Year and Training Initiative of the Year categories at the prestigious H&V News Awards.
In the Collaboration of the Year category, Vokèra has been recognised for its work with Sharp Construction, Fife Council and the Scottish Energy Centre, part of Edinburgh Napier University, on refurbishing a four-in-a-block residential property. Located on Rosewell Drive in Fife the project aimed to find the most efficient way to refurbish properties for the community.
Vokèra is also shortlisted for the Training Initiative of the Year for its impressive work with Glasgow Kelvin College and the Vokèra College Partnership Programme, which has been set up to help and support the next generation of heating engineers.
“It is a real honour to be shortlisted in both of these categories,” says Neil Mattock, Marketing Director at Vokèra. “The H&V News Awards represents the best in the industry and there are some great finalists and we are delighted to be amongst them. It is great recognition for the work we are doing with our college partnership scheme and the hard work that went into the refurbishment project in Fife.”
As the longest-running award ceremony within the industry, the H&V News Awards have the fantastic reputation of being The Oscars of the building services world. This year, the awards are due to take place on 21st April 2016 at the Grosvenor House Hotel in London. The event has become known as an annual celebration of excellence, forward thinking and the greatest achievements within the entire HVAC and building services value chain. This includes anyone from contractors and consultants, installers, private building owners, service and maintenance companies, building information modelling (BIM), retrofit and safety and training providers.
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Dec 9, 2015 | News & Events
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Vokèra, an industry leader in quality home heating solutions, has been highly commended by Domestic and General (D&G) customers for the third year running. D&G, the UK’s leading specialist warranty provider, conducts a quarterly independent Customer Satisfaction Survey, based on a questionnaire sent to its customers following each callout and reviews customer service and satisfaction levels. The latest report has awarded Vokèra with an impressive overall satisfaction rating of 94.58% and places the company in the top spot against other rival boiler brands and second in the overall manufacturer list (measured against rival boiler brands but crucially leading white goods manufacturers as well).
Vokèra is one of the leading UK boiler brands, renowned for its comprehensive range of energy efficient appliances, including the Unica i, Vision and Mynute i, supported by a reputation for excellence in customer service, support and training. The company’s product portfolio also includes a full range of ancillaries and control devices to optimise ease of installation and efficiency still further. Vokèra also supplies the market with a commercial boiler range, unvented cylinders, gas fired water heaters, solar thermal collectors and air source heat pumps. Established over 30 years ago, Vokèra has bases across the UK and Ireland to support each installation and every installer.
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Dec 8, 2015 | News & Events
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Due to popular demand, Vokèra is continuing its Vision On promotion until 31 January 2016. The promotion, which is open to Affinity Members, rewards installers for purchasing boilers from the innovative Vision and Unica i ranges.
“This promotion has been really well received by installers and we are delighted to be extending it for another month,” comments Neil Mattock, Marketing Director at Vokèra. “Installers work extremely hard, especially at this time of year, and this promotion is all about rewarding their hard work. All installers need to do is sign into or sign up to Affinity, register the boiler and claim the rewards. If they are already members, the scheme works in addition to the points installers already receive for purchasing Vokèra boilers.”
The promotion gives installers the chance to collect various entertainment technology rewards depending on the number of boilers they buy. If installers purchase three Vision or Unica i boilers they will receive a sound bar (equal to 930 Affinity points), for five boilers they can pick up a home cinema kit (equal to 4167 Affinity points) or for 10 boilers they will be rewarded with a 50” TV (equal to 6303 Affinity points). Both Vision and Unica i boilers will also benefit from an exclusive seven- year warranty, upgraded from five when registered through Affinity online or via the Vokèra App.
Established over 30 years ago, Vokèra’s wide product portfolio includes domestic gas boilers, unvented cylinders, water heaters, solar thermal collectors and air source heat pumps. Vokèra has bases across the UK and Ireland to support each installation and every installer.
To register for Affinity visit www.vokeraaffinity.co.uk.
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Sep 9, 2015 | News & Events
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Vokèra is delighted to announce that its Unica i32 combi boiler can achieve a market-leading efficiency of 98% under ErP when installed with Class VI controls. This equates to an A+ energy rating and makes one of the most efficient boiler and controls combinations available on the market.
The Unica i32 boasts one of the best boiler seasonal space heating efficiency ratings in the UK at 94%. Under the ErP Directive, adding a weather compensation sensor and modulating room senor (Vokèra’s 711 OpenTherm RF programmable room thermostat) to the Unica i32 gives a 4% efficiency uplift taking the whole package to a market leading 98% space heating efficiency. This is great news for installers as the new ErP Directive will focus on not just single item efficiency but on the whole system.
“With the ErP Directive coming into force during September, we are delighted to be able to offer our customers one of the most efficient product packages on the market,” Alister Maclachlan, Product Director at Vokèra comments, “We have worked hard to make the Unica i range as efficient as possible and to guarantee our boiler combined with our energy-saving controls will reach an A+ rating under ErP is a fantastic achievement.”
Designed specifically with ease of installation in mind, the Unica i32 incorporates a ‘plug & play’ connection for the 711 control, and also includes a fixing jig that can be removed once the pipework has been fabricated. This feature improves siting accuracy and is especially beneficial if wall surfaces are uneven. Offering best-in-class modulation with a ratio of 10:1, the Unica i32kW model can modulate its output down to just 3.2kW. Meanwhile, the front-facing Riello heat exchanger ensures quick and easy, cost-effective maintenance. The Unica i32 is available with a five-year warranty as standard.
Delivering exceptional flexibility with its many flueing capabilities, Vokèra’s Unica i32 is ideal for a vast range of applications and can be configured for either top or rear-flue outlet; or alternatively, as a twin-flue configuration. The Unica i32’s versatility provides installers with a ready-made solution that offers a high-quality combi that’s both practical and affordable.
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Sep 1, 2015 | News & Events
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Vokèra is turning up the heat with the new ‘Vision On’ promotion for Affinity Members. The new scheme will reward Affinity registered installers for purchasing boilers from the innovative Vision and Unica i ranges and will run from 1 September to 31 December 2015.
The promotion gives installers the chance to collect various entertainment technology rewards depending on the number of boilers they buy. If installers purchase three Vision or Unica i boilers they will receive a sound bar (equal to 930 Affinity points), for five boilers they can pick up a home cinema kit (equal to 4167 Affinity points) or for 10 boilers they will be rewarded with a 50” TV (equal to 6303 Affinity points). Both Vision and Unica i boilers will also benefit from an exclusive 7 year warranty, upgraded from 5 when registered through Affinity online or via the Vokèra App.
“We are delighted to be offering this promotion to our Affinity members,” comments Neil Mattock, Marketing Director at Vokèra. “We want to reward installers for their loyalty and have spent a lot of time over the last year revamping the Affinity programme. This promotion is a further commitment to our installer members. This scheme will work in addition to the points installers already receive for purchasing Vokèra boilers. All installers need to do is sign into or sign up to Affinity, register the boiler and claim the rewards!”
Designed specifically with installer ease in mind, its rear flue option, advanced fixing jig for accuracy and side-mounted heat exchanger make Vokèra’s Unica i an obvious choice. Available in three models, the Unica i range provides a class-leading 10:1 modulation ratio making the boilers extremely energy efficient.
The feature-rich Vokèra Vision A band condensing combi boiler range is designed to be extremely installer-friendly and suitable for a range of applications. Weighing just 27kg, the Vision combi boiler is easy for installers to lift and fit into small spaces, such as a kitchen cupboard. Meanwhile, the rear flue option adds to the ease of installation and gives multiple siting possibilities. The Vision combi includes a built-in seven-day digital clock, allowing homeowners to program bespoke heating functions per day for maximum flexibility, and a built in filling loop.
Originally launched back in 2006, Affinity has grown to become one of the heating industry’s most successful loyalty schemes. For 2014, Affinity has been remodelled to retain the essence of the scheme that focusses on giving unparalleled support and rewards to installers, which has made it so successful. The new Affinity has evolved to embrace the demand from today’s installer for a loyalty programme which is easy to access, 24/7, from whichever device they are using.
Established over 30 years ago, Vokèra’s wide product portfolio includes domestic gas boilers, water cylinders, water heaters, solar thermal collectors and air source heat pumps. Vokèra has bases across the UK and Ireland to support each installation and every installer.
For more information on the Vokèra product range visit www.vokera.co.uk or to register for Affinity visit www.vokeraaffinity.co.uk.
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